Customer Services Administrator, Uxbridge

Salary/Rate

Click here to Apply Now

If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email when it is available.

Click here to Apply for any job you like

If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email.

Click here to Apply for any job you like

£18000 – £19000/annum opportunity to go PERM

Location

Uxbridge, Greater London

Posted

26/07/2019 (13:47) Just Added

Agency

Apply Now

Description

Customer Service Administrator – Up to £19k – NW London – 4 month contract – with a view to a permanent role.

One of the most recognisable names in the travel industry is requiring a Customer Service Administration Assistant to join a thriving travel team at its busy central London office.With stunning views, the Customer Service Adminsitration Assistant you will be working in an office to provide support to a busy customer service team over our travel clients busiest period.

As Customer Service Administration Assistant you will:

  • Investigate post travel complaints
  • Log and track complaints and correspondence
  • Report on number of compaints and complaint drivers/trends.
  • Liaise with suppliers regarding complaint issues
  • Responding to client emails in the customer relations inbox and ensuring the inbox is up to date with responses.
  • Investigating post travel complaints with suppliers and internally
  • Chase suppliers for responses
  • Problem solving, striving to resolve issues at first point of contact, providing updates, and escalating issues where appropriate
  • Maintaining a full understanding of company processes, policies, product terms and conditions and contractual obligations
  • Liasing with Customer support staff to ensure any pre-departure issues that arise are dealt with in the appropriate way

As Customer Service Administration Assistant you be wanting to start a career in the travel industry and have excellent communication skills with a strong attention to detail and be able to work accurately. You will also be able to work under your own initiative and have a strong understanding of customer service.This Customer Service Administration Assistant role will suit someone who is looking to gain travel industry experience over the summer or looking for that elusive first travel role that may also go permanent.

Type

Contract

Contract Length

N/A  

Contact Name

Telephone

Job Reference

2143

Job ID

210489719

Applications

Click here to Apply Now

If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email when it is available.

Click here to Apply for any job you like

If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email.

Click here to Apply for any job you like