Customer Advisor / Branch Assistant, London

Location

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London

Posted

30/08/2019 (16:40) Just Added

Agency

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Description

CUSTOMER ADVISOR / BRANCH ASSISTANT – DIY RETAIL STORE – LONDON (VARIOUS ROLES AVAILABLE ACROSS LONDON) – FULL TIME OR PART TIME AVAILABLE – COMPETITIVE BASIC + EXCELLENT BENEFITS

Our client is regarded as one of the most recognisable and trusted decorating and DIY retail brands in Central London selling paint, tools, ironmongery and accessories throughout its 21 stores (and growing) in Central London.

Our client team of over 200 people, pride themselves on high levels of customer service, maintaining long standing relationships and carrying a strong reputation with both trade professionals and DIY customers.

Our client has a network of 21 convenience-led and predominantly high street stores which are situated in some of London’s most prominent locations including King’s Road Chelsea, High Street Kensington, Shaftesbury Avenue, Victoria, Clerkenwell, and Notting Hill.

Due to their continued success and expansion they now require a number of highly motivated Customer Advisors / Branch Assistant to work in one of their London branches.

The Role

This is not your typical retail role – You’ll gain knowledge of our clients products through ongoing training and workshops, buddying up with senior members of the store team, gaining confidence interacting with our clients customers to understand what they’re looking for. It can be physically demanding due to the nature of the products we sell and the deliveries we receive!

  • You will be the first point of contact for customers walking into one of our clients 21 branches (and growing)
  • You will be assisting customers with all their building and DIY needs
  • Offering advice and guidance on a vast range of building and construction products
  • Assisting the branch manager and your colleagues in the smooth running of the branch
  • Taking phone calls from customers
  • Ensuring all stock is replenished and correctly merchandised
  • Taking payment from customers at the counter
  • Assisting the branch manager and colleagues with stock takes as required
  • The store is opening 7 days a week from 6.30am to 7.30pm
  • Full Time or Part Time roles available
  • Roles are available in the 21 stores across London and Greater London and you will be allocated a store closest to your home location (if possible)

The Person

  • The successful Customer Advisor / Branch Assistant will ideally have experience of working within a DIY store, builders merchant, plumbers merchant, electrical merchants or similar
  • Alternatively, excellent retail experience in a customer facing role
  • Outstanding communication skills – Our client are the one stop shop for all building, decorating and DIY needs and you’ll be interacting with both trade and retail customers assisting and giving advice every day
  • An appetite to learn – Our clients products, their services and new skills – the opportunities will be endless
  • Flexibility – Our clients stores are open 7 days a week, with opening times ranging from 6:30am starts to 7:30pm closing times
  • Full Time or Part Times roles available
  • Ideally you will live in London or Greater London – Our client will endeavour to allocate a branch closest to your home location

What benefits do you get?

  • A Competitive salary
  • Hourly pay increase after 3 months service
  • Quarterly and annual bonus opportunities
  • Career Development – they have clear career paths in their stores
  • Plenty of training opportunities, through internal and external workshops
  • 30 days holiday rising with length of service
  • Company Pension Contributions
  • Life Assurance
  • Share saving scheme in their parent company
  • High Street Retail Discounts & Cashback
  • Full Time or Part Times roles available

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In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency

CUSTOMER ADVISOR / BRANCH ASSISTANT – DIY RETAIL STORE – LONDON (VARIOUS ROLES AVAILABLE ACROSS LONDON) – FULL TIME OR PART TIME AVAILABLE – COMPETITIVE BASIC + EXCELLENT BENEFITS

Type

Permanent

Contract Length

Full Time & Part Tim  

Contact Name

Telephone

Job Reference

MA/RK/CA/LON

Job ID

210708732

Applications

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If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email when it is available.

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If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email.

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