Vietnamese Contact Centre Executive, Colindale

Location

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Colindale, Greater London,

Posted

11/01/2019 (16:22) Just Added

Agency

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Description

A new Contact Centre Executive vacancy has become available in Northwest London for an individual who is fluent in Vietnamese. The role is suitable for someone with good communication and customer service skills.

There is an immediate start available and the role is on a full-time basis. To be considered for the role you must be able to work to a shift pattern, must have right to work in the UK and must be a fluent Vietnamese speaker.

Responsibilities for Customer Service Executive:

Inbound and outbound queries – emails, calls, live chat

Achieve targets and set KPIs

Provide 100% customer satisfaction

Present promotions and brand information that aims to conversion

Escalate issues to appropriate authority

Keep proper records of all communication

Keep track of shift and daily date

Make report and keep record logs and detailed notes of correspondences

Other related ad hoc duties

To be considered for the role you must:

Have excellent communication skills

Must have the ability to learn about the company’s services and products

Must speak Vietnamese

Must have right to work in the UK

Please apply now to be considered for the role.

Type

Permanent

Contract Length

N/A  

Contact Name

Telephone

Job Reference

333462

Job ID

209308211

Applications

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