Salary: £22000 – £26000/annum
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Job Type: Permanent
Job Location: Kingston upon Thames, Greater London, United Kingdom
Looking for a new and exciting role within the Education ICT sector to deepen your IT Knowledge? Read more…
Our client a reputable ICT Service Provider based in South West London is seeking an experienced ICT Technician to join its ever growing technical team. The successful candidate will be assigned a client portfolio of between 5 and 10 customers. The candidate will be responsible for the day to day running of their ICT systems. The candidate will also be working with others in a team on projects throughout the year. The ideal candidate will possess a minimum of 2-5 years, verifiable experience as a full-time ICT Technician and will have the aim to work long term with the company in developing their role in this exciting and fast growing company.
To maintain, update & support various ICT networks
· provide support for the servers & associated routines & to provide hardware & software support for workstations
· monitor the efficiency of networks
· maintain all ICT related peripherals
· Inform management of supplies & product requests from clients (this would typically include printer supplies, electronic media & computer systems, development plan requests)
· maintain a fully up to date inventory (where required) of all hardware & software at client sites
To meet every clients’ customised ICT requirements
· Meet all clients’ individual & specific ICT requirements
· Ensure clients’ ICT facilities are maintained in accordance with their specific requirements
· Develop system specific projects by means of open source software (if needed)
· Further maintain & develop all parts of clients’ ICT systems
· The ability to manage small to medium sized projects
To complete installation of new & existing software packages across the networks
· Install software on PCs, locally or via software distribution tools
· Perform complete installations of new PCs
· Install, configure & maintain anti-virus software across the network
· Ensure all systems are up to date with software & service packs
· Set up new PCs & other hardware as required & to make sure that all newly set up hardware is left in a “ready” state for client use
To provide technical support for all clients
· Administer user groups & accounts
· Manage network wide settings / administer & configure email accounts
· Configure & maintain all software applications for consistent use
· Provide support to users in the use of the school’s Management Information Systems
· Replace consumable items such as printer toners
· Provide advanced support on client systems to include assistance with server setups
Assist in user development where required including specific systems training to users on technical & non-technical levels
· Offer advice & training to system users
· Explain & illustrate computer related issues in a jargon free manor to non-experienced users
Any other appropriate duties in consultation with the management.
Summary of Requirements Technical Skill Requirements:
· Operational knowledge of ICT hardware & software & the integration of the two
· Operational knowledge of Windows and Mac OS environments (7 / 8.1 / 10 / Mac OSX / iOS) & Windows Server 2008/2012 R2, Active Directory, DHCP, DNS
· Working knowledge of mobile devices – Android / Windows / iPhone • Working knowledge of Hyper-V and VMWare ESXi
· Working knowledge of cloud technologies – Google for Education, Office 365, Azure and more
· Strong knowledge of Group Policy management • Strong knowledge of User profiles, Roaming & Mandatory
· Technical knowledge of Apple Mac hardware & software (including Mac OSX/iPod/iPhone) • Working knowledge of common user applications: including Microsoft Office applications (2007, 2010, 2013, 2016), Internet Explorer, Other web browsers
· Established skill set for network communications, network switching hardware – diagnosing faults, switch configurations, efficiently design topologies
· Occasionally install network cabling and interactive white board / projector systems (on the job training will be given)
· Working knowledge of Audio Visual systems to include – audio hardware / projectors / TVs / Interactive Whiteboards / Interactive Screens
· Ability to identify & replace faulty hardware • Ability to confidently use imaging software such as Microsoft WDS and MDT
· Minimum 2 Years experience of client facing IT Support role within the education sector
· This job involves travelling between client sites therefore the use of a reliable personal vehicle (mileage will be paid) is required.
· Full UK Driving Licence required
Does this sound like your next career choice? APPLY TODAY!