1st Line Support jobs

Salary: £20000 – £22000/annum

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Job Type: Permanent

Job Location: St Albans, Hertfordshire, United Kingdom

Job Description:

1st / 2nd Line Support Executive

This is an exciting opportunity to develop a long term career within this fast moving and dynamic £1.5 BN turnover IT distribution business.

1st / 2nd Line Support
This is an exciting opportunity to develop a long- term career within this fast moving and dynamic £1.5 BN turnover IT distribution business. As a 1st / 2nd line support Executive, the successful candidate will provide 1st line IT support across all areas of the business as part of the Service Desk team.

The position is responsible for triaging and assigning support calls for the wider IT team as well as providing first line support for Microsoft operating systems and applications as well as other vendor software and hardware.

The role includes the following duties:

Fixing Printer and network issues
Setting up starters
Dealing with user issues
Liaising with other teams about web issues etc.
Password resets
Handling issues with regards to ERP or AS 400

The successful Candidate will be able to demonstrate:

Excellent problem solving skills
Troubleshooting
Punctuality
Good written and spoken communication skills
The capability to work under their own initiative as well as part of a team
The ability to prioritize workload and manage their own time

Desirable Skills/Experience

Previous experience working on a service desk
UK driving licence

The role provides an excellent opportunity for an individual to develop their IT skills within a fast paced and growing environment.

If this exciting role is of interest to you, apply today!!!

Click here to Apply Now

If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email when it is available.

Click here to Apply for any job you like

If you want to get job availability details for your profession and location then click below to submit details.We will Inform you job availability by email.

Click here to Apply for any job you like